We manage your calendar across providers and locations booking, confirmations, reminders, and rescheduling so appointment slots stay full and no-shows stay low, without adding another person to your front desk.
For Physicians & Practice Owners
Run the practice. We'll run the paperwork behind it.
Chase Medical Care supports independent doctors with the administrative and revenue-cycle work that eats into clinical time scheduling, medical billing and coding, claims, denial follow-up, insurance verification, prior authorization, and provider credentialing.
- Board-certified practice
- HIPAA-trained staff
- Same-week onboarding calls
The revenue journey
Credentialing
Scheduling
VMA
Coding
Billing
AR & Denials
The Problem
Every hour spent on a claim is an hour not spent with a patient
Independent practices absorb the same administrative load as a hospital system, without a hospital system’s back office. The result shows up in three places:
Revenue leaks quietly
Uncoded charges, unworked denials, and stalled prior authorizations don't show up as a single big loss they show up as a slow, steady gap between what was earned and what was collected.
Front-desk time is finite
Scheduling, insurance verification, and patient calls compete for the same one or two staff members who are also handling walk-ins and phones.
Credentialing falls behind
Payer enrollment and re-credentialing deadlines are easy to miss when there's no one whose job it is to track them and a lapse can mean claims get denied outright.
What We Handle - In Order
The patient revenue journey,
covered end to end
These six services follow the actual path a patient takes through your practice from the moment they book, to the moment you’re paid. You can hand us one link in the chain or the whole thing.
Before You Can Bill
- Credentialing
Payer enrollment, CAQH profile upkeep, and re-credentialing deadlines handled before they become a problem because none of the other five services matter if you’re not eligible to bill in the first place.
Front of the Cycle
- Scheduling
Extra Hands, Inside Your Systems
- VMA (Virtual Medical Assistants)
Trained remote staff who work directly inside your existing EHR and phone system handling intake calls, documentation support, and referral coordination, so your in-house team isn’t stretched across every task at once.
After the Visit
- Coding
Encounters are coded accurately against current CPT, ICD-10, and HCPCS standards the step that determines whether a claim is even eligible to be paid before it’s ever submitted.
Getting Paid
- Billing
Clean claims go out promptly and are tracked through adjudication; once payment arrives, it’s posted and reconciled against what was expected, so discrepancies are caught instead of buried.
Recovering What's Owed
- AR & Denials
Aging claims are worked on a schedule, not left to pile up. Denials are reviewed, corrected, and appealed where appropriate recovering revenue that would otherwise be written off.
The Two Services Underneath Everything Else
Staffing and standing the
practice-level layer
These aren’t steps in a patient’s visit they’re what keeps the practice itself running and eligible to bill in the first place.
People
- Virtual Medical Assistants
Trained remote staff who plug into your existing EHR and phone system to take on the day-to-day work your front desk doesn’t have hours for.
- Patient intake & call handling
- EHR documentation support
- Referral coordination
- Overflow scheduling & reminders
Standing
- Provider Credentialing & Enrollment
The paperwork that determines whether you can bill a payer at all handled before it becomes a deadline you missed.
- Payer enrollment & CAQH upkeep
- Re-credentialing tracking
- New provider onboarding
- Hospital privileging support
Why Practices Choose Us
Built to work inside your
practice, not around it
01
Your systems, not ours
We work inside the EHR and practice management software you already use no migration, no new login for your staff to manage.
02
One point of contact
A named contact who knows your practice, not a rotating queue so you’re never re-explaining your setup from scratch.
03
Pick a link or the chain
Start with the one service that hurts the most denials, credentialing, scheduling and expand only once the fit is proven.
04
HIPAA-trained handling
Staff are trained on data-handling and access limits so patient information is treated with the same care as your in-house team.
“We came for denial follow-up and stayed for the whole cycle. The difference isn’t just collections it’s that my front desk finally has time to talk to patients again.”
Independent family medicine practice · 2 providers
Getting Started
From first call to go-live
Step 01
- Practice assessment
We work inside the EHR and practice management software you already use no migration, no new login for your staff to manage.
Step 02
- Scope & quote
We recommend which service or combination fits, and quote pricing based on your actual volume.
Step 03
- System access
Your team grants the access our staff need inside your existing EHR/PM system nothing new to install.
Step 04
- Go-live & reporting
Work begins on an agreed start date, with regular reporting so you can see exactly what’s moving.
Questions Doctors Ask First
Frequently asked questions
Will your team work inside our existing EHR and practice management system?
Yes. We work as remote users inside the systems you already have, following your own workflows and templates. There’s nothing to migrate and nothing new for your staff to learn.
Is our patient data secure?
Our staff are HIPAA-trained and work under least-privilege access only the records and modules needed for the scope you’ve agreed to. Access is granted by your team and can be revoked by your team at any time.
Can we start with one service instead of the full revenue cycle?
That’s the usual starting point. Most practices begin with the single link that hurts most denials, credentialing, or scheduling and expand once the fit is proven.
How is pricing structured?
Pricing is quoted against your actual volume and the scope you choose, so a single-service engagement is priced very differently from full revenue-cycle coverage. You’ll get the quote after the practice assessment.
What specialties do you support?
Primary care and family medicine are our home ground, and we support a range of outpatient specialties. If a specialty has payer rules we can’t support well, we’ll tell you at the assessment rather than after onboarding.
Let's find the one service
that saves you the most time
Book a free practice assessment no commitment, just a clear look at where administrative work is costing you the most.